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Privacy Policy

Last Updated: May 10, 2021

Bansho Inc. (“Bansho,” “we,” “us,” or “our”) welcomes you. This privacy policy (“Privacy Policy”) describes how we collect and use your information when you access and use our website located at (the “Website”) or our mobile application (the “App,” and together with the Website, the “Services”). By agreeing to this Privacy Policy, accessing or using the Services, or otherwise manifesting your assent to this Privacy Policy, you agree to be bound by this Privacy Policy. If you do not agree to (or cannot comply with) all of the terms of this Privacy Policy, you may not access or use the Services.


In the course of operating the Services, Bansho collects or receives the following types of information from visitors to our Websites, users of the App, and parents or legal guardians of Child Users (defined below), which may include personal information. 

Contact Information

We collect contact information through our Services; contact information typically includes your name, email address, phone number, and any information you provide in messages to us. If you log into the App using any third-party platform access credentials (e.g. Facebook, Google, or Apple), you are authorizing Bansho to collect, store, and use, in accordance with this Privacy Policy, any and all information that you agreed such third-party could provide to us.  Such information may include, without limitation, your first and last name, username, profile picture, unique identifier and access token, and e-mail address. We use such contact information for purposes such as registering you for an account on the App, providing you with information about the Services, responding to your inquiries, sending you email alerts (including marketing emails), or providing you the Services. We also collect any other information you may provide to us or authorize us to collect, including any other identifier that permits the ability to contact you. If you communicate with us by e-mail; post messages to forums; make telephone or cell phone calls or texts; communicate through electronic devices or other interactive devices; complete online forms, surveys, sweepstakes, or contest entries; or communicate with us by any means, any information provided in such communication may be collected by us. We may collect demographic information and information about your interests. We may collect information such as your zip code, gender, age, income, household or lifestyle information, and information about your interests and preferences.

Server Log Information

Our servers keep log files that record data each time a device accesses those servers. The log files contain data about the nature of such access, including the device’s IP address, user agent string (e.g., operating system and browser type/version), and the pages you’ve clicked on while on our Services, and details regarding your activity on the Services such as time spent on the Services and other performance and usage data. We may use these log files for purposes such as assisting in monitoring and troubleshooting errors and incidents, analyzing traffic, or optimizing the user experience. The server logs do not contain any identifiable information about users of our Services.


We may collect information using “cookie” and other similar technologies. Cookies are small packets of data that a website stores on your computer’s or mobile device’s hard drive (or other storage medium) so that your computer will “remember” information about your use. We use both first and third party session cookies and persistent cookies. Below is a general primer on session and persistent cookies; information collected by cookies depends on its particular purpose. For more information, please see the information regarding analytics providers discussed further below. 

If you do not want us to place a cookie on your device, you may be able to turn that feature off on your device. Please consult your browser’s documentation for information on how to do this and how to delete persistent cookies. However, if you decide not to accept cookies from us, certain aspects of the Services may not function properly or as intended.

Third-Party Payment Providers

Payment processing services for us on the Site or over the phone are provided by Stripe and are subject to the Stripe Connected Account Agreement, which includes the Stripe Terms of Service (collectively, the “Stripe Services Agreement”). By agreeing to these Terms or continuing to operate as an account holder on Bansho, you agree to be bound by the Stripe Services Agreement, as the same may be modified by Stripe from time to time. As a condition of Bansho enabling payment processing services through Stripe, you agree to provide Bansho accurate and complete information about you or your business (as applicable), and you authorize Bansho to share it and transaction information related to your use of the payment processing services provided by Stripe.  For more information please review our provider's policies here:

Third-Party Analytics Providers

We use one or more third–party analytics services to evaluate your use of the Services, as the case may be, by compiling reports on activity (based on their collection of IP addresses, Internet service provider, browser type, operating system and language, referring and exit pages and URLs, data and time, amount of time spent on particular pages, what sections of the Services you visit, number of links clicked, search terms and other similar usage data, as applicable based on the analytics provider’s practices) and analyzing performance metrics. These third parties use cookies and other technologies to help collect, analyze, and provide us reports or other data.  However, these third parties do not collect or transmit any identifiable information about children on our App.

By accessing and using the Services, you consent to the processing of data about you by these analytics providers in the manner and for the purposes set out in this Privacy Policy. For more information on these third parties, including how to opt out from certain data collection, please visit the sites below. Please be advised that if you opt out of any service, you may not be able to use the full functionality of the Services. 


For Google Analytics, please visit:    

For Mixpanel, please visit:

For Sentry, please visit:


Aggregate Data

 In an ongoing effort to better understand our users and the Services, we might analyze your information in aggregate form to operate, maintain, manage, and improve the Services. This aggregate information does not identify you personally. We may share this aggregate data with our affiliates, agents, and business partners. We may also disclose aggregated user statistics to describe the Services to current and prospective business partners and to other third parties for other lawful purposes.


Onward Transfer to Third Parties 


Tutor Payment Information 

We collect payment information for Tutors. If you are a contracted Tutor through us, then we (or our business partner(s) who process payment transactions for us) will collect bank account or other financial information in order to facilitate payments to you based upon invoices you submit through the Site and in conjunction with your independent contractor agreement.


Business Transfers

In the event of a merger, dissolution, reorganization or similar corporate event, or the sale of all or substantially all of our assets, we expect that the information that we have collected, including personal information, would be transferred to the surviving entity in a merger or the acquiring entity. All such transfers shall be subject to our commitments with respect to the privacy and confidentiality of such personal information as set forth in this Privacy Policy. This policy shall be binding upon Bansho and its legal successors in interest.


Disclosure to Public Authorities 

We may be required to disclose personal information in response to lawful requests by public authorities, including for the purpose of meeting national security or law enforcement requirements. We may also disclose personal information to other third parties when compelled to do so by government authorities or required by law or regulation including, but not limited to, in response to court orders and subpoenas.



You may opt out at any time from the use of your personal information for direct marketing purposes by emailing the instructions to or by clicking on the “Unsubscribe” link located on the bottom of any Bansho marketing email and following the instructions found on the page to which the link takes you. Please allow us a reasonable time to process your request. You cannot opt out of receiving transactional e-mails related to the Services. 



Bansho takes very seriously the security and privacy of the personal information that it collects pursuant to this Privacy Policy. Accordingly, we implement reasonable security measures designed to protect your personal information from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in processing and the nature of such data, and to comply with applicable laws and regulations.  Please understand, however, that no security system is impenetrable.  We cannot guarantee the security of our databases or the databases of the third parties with which we may share your information (as permitted herein), nor can we guarantee that the information you supply will not be intercepted while being transmitted over the Internet.  In particular, e-mail sent to us may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail.


Our Website is a general audience website and is not directed towards children under the age of 13. While our App is directed towards children, we do not knowingly collect personal information from children under the age of 13 who use the App (“Child Users”). Although we work with third-party analytics services providers on our App as described in the Third Party Analytics Providers section above, such service providers do not collect or transmit any identifiable information about children on our App.

It is the responsibility of the parent or guardian to create a profile for a Child User on the App, and they are only asked to provide a Child User’s profile nickname (which is not used as contact information) and year in school. We permit Child Users to favorite certain lessons and educators, but we do not collect Child User personal information in providing these customizations. Additionally, Child Users may share lessons with mobile device contacts or through the social media accounts connected to the device, but we do not have access to any contact lists or social media account information. 

We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children to never provide personal information without their permission.  If you have reason to believe that a child under the age of 13 has provided personal information to us, or have any questions or concerns about our approach to children's privacy, please contact us at, and we will endeavor to delete that information from our databases or provide you with additional information, as applicable.  



Our servers are located in the United States and elsewhere.  Please be aware that your information may be transferred to, processed, maintained, and used on computers, servers, and systems located outside of your state, province, country, or other governmental jurisdiction where the privacy laws may not be as protective as those in your country of origin.  If you are located outside the United States and choose to use the Services, you do so at your own risk.



Bansho does not respond to “Do Not Track” settings or other related mechanisms at this time.



Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to obtain certain information about the types of personal information that companies with whom they have an established business relationship (and that are not otherwise exempt) have shared with third parties for direct marketing purposes during the preceding calendar year, including the names and addresses of those third parties, and examples of the types of services or products marketed by those third parties. If you wish to submit a request pursuant to Section 1798.83, please contact Bansho via email at


If you are a resident of Nevada, you have the right to opt-out of the sale of certain personal information to third parties who intend to license or sell that personal information. You can exercise this right by contacting us at with the subject line “Nevada Do Not Sell Request” and providing us with your name and the email address associated with your account. Please note that we do not currently sell your personal information as sales are defined in Nevada Revised Statutes Chapter 603A.


The Services may contain links to third-party websites (“External Sites”). Bansho has no control over the privacy practices or the content of any such External Sites.  As such, we are not responsible for the content or the privacy policies of such External Sites. You should check the applicable privacy policy and terms of use when visiting any such External Sites. 


This Privacy Policy is effective as of the last updated date stated at the top of this Privacy Policy.  We may change this Privacy Policy from time to time with or without notice to you. By accessing the Services after we make any such changes to this Privacy Policy, you are deemed to have accepted such changes.  Please be aware that, to the extent permitted by applicable law, our use of the information collected is governed by the Privacy Policy in effect at the time we collect the information.  Please refer back to this Privacy Policy on a regular basis. 

If you have questions about this Privacy Policy, please e-mail us at with “Privacy Policy” in the subject line.

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